Privacy Policy

C20 Global Coffee Sustainability Privacy Policy

In this Policy when we use the words ‘we’, ‘us’, or ‘our(s)’ we are referring to C20 Global Coffee Sustainability who are the data controllers. Our contact email is arix@allegra.co.uk.

We take your privacy very seriously. The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you and the rights you have relating to that use.

Any changes we make to our privacy policy in the future will be posted on this page.

Why do we collect personal information?

On the basis that it is in our legitimate interests – specifically to support communication, engagement, and the organisation of C20 Global Coffee Sustainability events and initiatives – we use your information for the following purposes:

• To manage and respond to enquiries
• To process registrations, nominations, and downloads
• To keep a record of communications and maintain accurate contact details
• To share relevant updates, announcements, and event information

Where we rely on our legitimate interests to process your data, you have the right to object. To do so, please email arix@allegra.co.uk.

What information do we collect about you?

This section describes how and when we may collect your personal information.

‘Personal information’ means any information relating to an individual which can identify them – either directly or indirectly.

We may collect your personal information when you:

• Complete a contact, sign-up, or nomination form
• Register interest in events or download materials
• Correspond with us via email
• Browse our website

We may collect the following information:

• Name
• Email address
• Business or organisation details
• Any information you provide within your message or submission

How do we use your information?

We use your information for the following:

• To respond to your enquiries and requests
• To manage event participation, nominations, and communications
• To send relevant updates and information (where consent has been given)
• For analytical purposes to improve our website and services

How long do we keep your information for?

We retain your information only for as long as necessary to fulfil the purposes outlined above, or until you request its removal.

Your Data Privacy Rights

You have rights under data protection legislation, including:

Right of access
You have the right to request details of the personal data we hold about you.

Right to rectification
You have the right to request corrections to inaccurate or incomplete data.

Right of erasure
You have the right to request that your personal data is deleted.

Right to restrict processing
You have the right to request that we limit how your data is used.

Right to object to processing
You can object to the use of your data where we rely on legitimate interests.

Right of data portability
You have the right to request a copy of your data in a commonly used format.

Right to lodge a complaint
If you are unhappy with how your data has been handled, you can contact the Information Commissioner’s Office (ICO).

How do we protect your information?

We use appropriate security measures to protect your personal data, including SSL encryption and secure data handling processes.

Do we disclose your information?

We may share your information with trusted service providers who support the delivery of our website, communications, and events. Any such sharing is carried out in accordance with data protection laws.

We may also disclose your information where required to comply with legal obligations.

Cookies

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Analytical cookies may be used to understand how visitors interact with our site and to help improve performance.

You can manage or disable cookies through your browser settings at any time.

Registered Office: Serendipity House, 106 Arlington Rd, Greater London NW1 7HP, UK